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Privacy Policy | Ironclad Scaleā„¢

Privacy Policy

LAST UPDATED: OCTOBER 24, 2026

Ironclad Scaleā„¢ ("we" or "us") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ironcladscale.com and use the Ironclad Engine. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process payments and refunds.
- Send you a newsletter.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Stripe: Payment processing.
- OpenAI/Anthropic: Underlying AI logic (data is anonymized where possible).
- PostgreSQL: Database infrastructure.

4. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware that any data has been collected from children under age 13, please contact us using the contact information provided below.

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